MANTECH

MANTECH seeks a motivated, career and customer-oriented Program Task Lead to join our team in Chantilly, VA. This is an onsite position.

Responsibilities include, but are not limited to:

• Manages the planning, development, and implementation of training programs on reporting unit products and/or services; manages a group of trainers to develop and present programs to employees and customers.
• Responsible for the employment, training, motivation, and evaluation of assigned staff; responsible for delivering, facilitating, and monitoring training/educational courseware for government and contractor personnel assigned to a government client.
• Establishes training plans for IT and support personnel as well as managers at all levels to maximize personnel performance; uses appropriate learning methodologies to support knowledge transfer. Ensures training components are relevant and actively support the client mission, vision, and strategic plan.
• Generates curriculum for technical and professional development courses. Assesses training results through monitoring performance and documenting the value of personnel skill sets in relation to job requirements; liaises with internal and external subject matter experts to provide quality educational programs.
• Maintain records of training activities, participant progress, and program effectiveness; provides weekly activity reports/accomplishments, monthly status reports, and semi-annual updates to training plan; conducts on-going research and analysis to identify new training needs and to maintain up-to-date training materials by observing and receiving feedback from participants and/or adhering to strategic goals set for the organization.
• Evaluates existing training programs, materials and tools and modifies accordingly; conducts training programs on complex topics and designs and develops training program elements/modules; knowledge and experience with multiple training methods (instructor led, online training, etc.); conduct orientation sessions and arrange on-the-job training for new hires. 
• Evaluate instructor performance and train instructors and supervisors in techniques and skills for training and dealing with diverse student technical backgrounds; conduct or arrange for ongoing technical training and personal development classes for staff members.

Minimum Qualifications:

• Bachelor’s degree and 5+ years of experience in Information Technology, preferably in a training capacity. Degree may be substituted with 10 years of Project Management experience.
• Excellent written and verbal communication skills, demonstrated initiative, sound judgment, effective decision-making.
• Possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office, and applications such as from SAP and Peoplesoft); Understand computer functions and related technical terminology and how they are applied in everyday business situations.
• Exhibits strong organization skills and attention to detail.
• Experience in Customer Service and able to travel at least 25%.

Preferred Qualifications:

•  IT-industry qualified with documented evidence of their certifications (MS-MCT, Degree in Education, CompTIA CTT+, etc.) preferred.

Clearance Requirements:

• Must be a US Citizen and be able to obtain and maintain an Interim Secret clearance prior to starting this position.

Physical Requirements:

• Must be able to remain in stationary position for up to 50% of the time.
• Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
• Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customers.
• Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
• Must be able to deliver presentations as needed.
• Must be able to review; decipher and understand program manuals; software/hardware manuals; training manuals; etc.