MANTECH

MANTECH seeks a motivated, career and customer-oriented Journeyman Telecommunications Engineering Specialist, Unified Communications to join our CASTLE-NET Program team.  This is a remote position.    

Be a part of an agile team to provide the U.S Army Corps of Engineers (USACE) OCIO/G-6 with agile, innovative, customer focused, and cost-effective integrated enterprise IT support services in support of the USACE vision of engineering solutions for the Nation’s toughest challenges.  

Responsibilities include but are not limited to:

• Providing administrative, operational, and management support for the CASTLE-NET unified communications infrastructure, including enterprise-level voice and video conferencing systems.

• Leading a team to support current infrastructure systems, platforms, tools, and components while ensuring all components conform to standardized setups and provide redundancy.

• Assisting customers with virtual instruction on communication systems and installing and configuring handsets and video endpoints.

• Maintaining detailed documentation and records of system configurations to ensure a robust and reliable communications environment.

• Working with all stakeholders to ensure complete and functioning systems that meet all requirements and exceed the expectations of USACE end-users.

• Delivering vital solutions and strengthening the IT foundation with secure, innovative, and modernized technological solutions.

Minimum Qualifications:

• Bachelor’s degree (or equivalent work experience) in Telecommunications, Information Technology, or a related field.

• 8+ years of experience in unified communications, with at least 3 years in a leadership role.

• Excellent knowledge of UC technologies such as VoIP, SIP, Microsoft Teams, and Cisco WebEx.

• Extensive experience installing and configuring telephony and video endpoints while maintaining network protocols and security best practices.

• Proven leadership, analytical, and problem-solving skills with the ability to work collaboratively with cross-functional teams.

Preferred Qualifications:

• Relevant industry certifications such as CCNP Collaboration or Microsoft Certified: Teams Administrator.

• Familiarity with the USACE IT environment, regulatory requirements, and data security best practices.

• Self-starter with excellent people skills who can communicate effectively with technical and non-technical stakeholders to drive change throughout an organization.

Clearance Requirements:

• Must possess a Secret security clearance prior to starting this position.

Physical Requirements:

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.